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This role is responsible for analysing regional retail training performance and business data to provide insights, reporting, and recommendations that support data-driven decision-making across SEA.
Task 1: Training Performance Analytics & Insights
Develop and maintain regional dashboards covering Sales, CX, Product, E-learning, and Operations metrics. Analyse training and performance data to identify trends, gaps, and improvement opportunities. Provide clear, actionable insights to SEA and market stakeholders.
Task 2: Reporting & Governance
Prepare regular training performance reports for SEA and Global stakeholders. Ensure consistent KPI definitions, tracking, and reporting across all markets. Support governance of training metrics and data quality.
Task 3: Data Enablement & Stakeholder Support
Partner with Retail Operations, CX, and Digital teams to align data inputs and outputs. Support leadership presentations with data-driven insights and recommendations. Improve data literacy and reporting understanding within the training community.
Task 4: Continuous Improvement
Identify risks, gaps, and improvement opportunities within regional training programs. Recommend enhancements to training frameworks, tools, and measurement approaches. Ensure consistent KPI tracking and governance across all SEA markets.
Education: Bachelor’s degree in Business, Analytics, Human Resources, Learning & Development, or relevant studied.
Professional: 2–3 years of relevant experience in analytics, reporting, performance management, CX analytics, or training effectiveness measurement. Proven experience working with data, dashboards, and performance reporting in a regional or multi-market environment. Preferably candidates from Retail, Wholesale or FMCG.
IT Skills: Advanced proficiency in Excel (pivot tables, formulas, data analysis).
Strong PowerPoint skills for insight storytelling and leadership presentations.
Language Skills: Strong written and spoken in English.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,
gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at
PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000
employees worldwide.