Senior Client Solutions Associate (Korean Speaker)

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don't drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown 6× to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever — and there’s space for bold talent to grow with us.

Learn more about us: Arches on LinkedIn

INDUSTRY OVERVIEW

The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. In 2025, we're continuing to grow by opening a new office in Seoul (Korea) and Bogota (Colombia). Join us now and lead our next chapter in the Korean market while working with the world's most influential decision-makers.

ROLE OVERVIEW

Are you a passionate startup enthusiast who thrives in a fast-paced environment? As a Client Service - Senior Associate at Arches , you'll bridge clients from Korea and the APAC regions with leading experts, delivering strategic insights that fuel impactful decisions.

RESPONSIBILITIES

Client Facing

• Deliver excellence in Expert Matching services by understanding client needs within the consulting and investment landscape.
• Communicate effectively with clients throughout the project lifecycle to ensure alignment, manage expectations, and provide updates.
• Proactively collaborate with colleagues to deliver top-notch expert profiles at speed, ensuring Arches provides exceptional service at every stage.

Recruiting Expert Candidates

• Source and reach out to ideal expert profiles across multiple platforms (LinkedIn, Job Korea, internal databases, and professional networks) to invite them to consult for clients on specific topics.
• Screen and vet experts to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

REQUIREMENTS

Background  

• Education – Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• 3-4 years of experience in sales, recruitment, client service , or related fields with experience in mentoring and leadership.
• Fluency in Korean and English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC.

Competencies  

• Goal-oriented and KPI-driven - Committed to achieving targets, with a proactive approach to growth and success.
• Problem-solving mindset - Skilled at identifying and addressing gaps between goals and outcomes.
• Collaborative approach - Open to seeking support and working with the team to achieve the best results.

Working location: Korea Office located in Seoul.  

BENEFITS

Compensation & Benefits

• Competitive base salary with performance reviews every 6 months.
• Monthly performance-based incentive.
• Annual Bonus – 1-month gross salary.
• Paid Leave – include annual leaves and sick leaves. 
• Self-learning Budget – Up to $1000 per year.

Career Growth

• Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
• Flexible Work Arrangements.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!