Director of Sales

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We’re looking for an experienced Director of Sales required for our Commercial Sales Department.

Job Summary

The Director of Sales will lead and execute the sales strategy, manage a high-performing sales team, and cultivate key client relationships to drive revenue growth and expand market share.

Requirement

• At least 5 years of experience in hotel sales and marketing, preferably in a similar role.
• Fluent in written and spoken English; proficiency in an additional language, such as Mandarin or another local / international language, is a definite advantage.
• Proven ability to develop and implement effective sales strategies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong problem-solving skills with the ability to make data-driven decisions.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Willingness and ability to travel as required to meet clients and support the sales team.

Interested candidates may apply and attach their Curriculum Vitae before 25 September 2026.