Project promotion concerning internal IT governance - Company CIO Office

Job Description:

Business Overview

Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offers more than 140 services worldwide, of which Communications & Energy Company is the division that operates the cell phone business and other telecommunications and electric energy-related businesses.

Please see below for a list of Communications & Energy Company's services.

https://corp.rakuten.co.jp/about/company/communications_energy.html

Department Overview

IT Governance Supervisory Department   is tasked with formulating IT strategy and governance to achieve Rakuten Mobile's strategic objectives. Its mission is to optimise company-wide internal IT policies, processes, systems, and the internal IT environment that underpins the business.

CIO Office leads the internal IT environment for Rakuten Mobile as a whole. To this end, it communicates not only with senior management but also with the entire organisation, including frontline teams, gathering diverse perspectives to realise objectives such as contributing to business strategy, improving operational efficiency, reducing costs, and minimising risk.

Position:

Why We Hire

Hiring for additional staff ,  as part of the Chief Information Officer (CIO) Office, we are planning to strengthen our organisation to optimise Rakuten Mobile's internal IT environment.

Position Details

You will be responsible for project management within Rakuten Group, Inc., driving the development of various IT environments for Rakuten Mobile, Inc.

This includes investigating requirements, conducting interviews with relevant parties, planning and operations, and building consensus with stakeholders to ensure project success.

Specifically:

[Project Management (Internal IT Helpdesk, Surveys, etc.)]

- Planning, scheme development, team structure establishment, and practical implementation through to release

- Project operations and improvement

[Data Analysis & Report Creation]

- Data analysis using BI tools and Excel

- Preparation of reports and presentation materials for management

[Interdepartmental Coordination and Communication]

- Facilitating collaboration and providing support to relevant departments

- Supporting the implementation of internal IT strategies and initiatives at the operational level

[Other]

- AI and DX promotion

Work Environment

IT Governance Supervisory Department as a whole has just under 20 members,

while CIO Office currently comprises one permanent staff member and two business outsourcing.

The organisation as a whole has a high proportion of mid-career hires, including not only those with telecommunications industry experience but also many individuals without prior industry background. Consequently, the onboarding of mid-career employees is smooth.

Even without industry or practical experience, this is an environment where you can steadily grow with support from experienced members.

Mandatory Qualifications:

- At least three years' professional experience (planning, sales, administration, management, etc.)

- IT skills (business-level proficiency in Excel and PowerPoint)

- Business-level English proficiency

Desired Qualifications:

- Project-related experience

- Work experience within the IT and telecommunications industries

- Experience in systemisation and automation

#business #communicationsandenergy #director #projectmanager 

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