Director of Business Development - Leisure

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We're looking for an experienced Director of Business Development - Leisure required for our Commercial Sales Division.

Job summary

• Develop and execute strategic business development plans to grow leisure segment revenue across key international and domestic markets
• Identify new market opportunities, partnerships, and distribution channels to expand brand presence
• Build and maintain strong relationships with travel agents, tour operators, wholesalers, and online travel partners
• Analyze market trends, competitor activity, and customer insights to drive informed commercial decisions
• Collaborate closely with Sales, Marketing, Revenue Management, and Operations teams to ensure seamless strategy execution
• Represent the resort at industry events, trade shows, and sales missions

Job Requirement

• Minimum 3 years of experience in hospitality sales, business development, or commercial leadership, with strong exposure to the leisure segment
• Proven track record of driving revenue growth and market expansion
• Strong network within the leisure travel trade (international markets preferred)
• Strategic thinker with excellent negotiation and relationship-building skills
• Strong communication, presentation, and leadership capabilities
• Fluent written and spoken English; additional language i.e., any local / international language is a definite advantage.
• Experience with luxury or resort properties is an advantage

Interested candidates may apply and attach their Curriculum Vitae before 08 March 2026.