Assistant Director of Human Resources

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We are seeking a passionate, driven, and people-oriented professional to join our Human Resources team as Assistant Director of Human Resources.

Key Responsibilities

• Support the Director of Human Resources in leading all HR operations and strategic people initiatives across the resort.
• Oversee recruitment, onboarding, employee relations, learning & development, performance management, and HR compliance.
• Drive employee engagement initiatives and foster a positive workplace culture aligned with Shangri-La values.
• Partner closely with department heads to provide strategic HR advisory and workforce planning support.
• Monitor and ensure compliance with Malaysian labour laws, company policies, and hospitality industry standards.
• Support succession planning, talent development, and leadership capability-building programmes.
• Analyse HR metrics and provide recommendations for continuous improvement.
• Lead and coach the HR team to ensure operational excellence and service delivery.

Key Requirements

• Minimum 2 years of relevant experience in a Human Resources leadership or managerial role, preferably within the hospitality or service industry.
• Degree or professional qualification in Human Resources, Business Administration, or related field.
• Strong knowledge of Malaysian employment legislation and HR best practices.
• Proven leadership capability with excellent interpersonal and stakeholder management skills.
• Strong communication, facilitation, and problem-solving abilities.
• Strategic thinker with strong operational execution skills.
• Ability to thrive in a fast-paced, multicultural environment.
• High level of professionalism, integrity, and confidentiality.

Interested candidates may apply and attach their Curriculum Vitae before 13 June 2026.